Frequently Asked Questions
Everything you need to know about your NOMAD journey.
Where does NOMAD ship to?
We offer carbon-neutral shipping to over 50 countries worldwide. Standard shipping typically takes 5-10 business days depending on your location.
What is your return policy?
We accept returns within 30 days of delivery. Items must be in their original condition with all tags attached. Please note that sale items are eligible for store credit only.
How do I find the right size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we recommend sizing up for our tailored fits or sizing down for oversized silhouettes.
Are your materials sustainably sourced?
Yes, NOMAD is committed to ethical fashion. We prioritize organic cotton, recycled polyester, and deadstock fabrics to minimize our environmental footprint.
Can I change or cancel my order?
Orders are processed quickly to ensure fast delivery. You can modify or cancel your order within 60 minutes of placement by contacting our support team.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.